Aeotec smart switch 6 not able to get working

I have a Vera Plus moved to another house. Follow the rules. Got a extender and one smart switch working. But the other switches do no work. Messages are can not contact device error code 1 and please wait getting the manufacturer. Switch get paired but does not work. What can i do?

Strange retryd closer to controller and in the old app and its working again. So i will stay with old app.