After finding a power adapter to allow me to plug the Vera power supply - very odd they don’t supply a PSU with a plug you can use in the country in which you bought it?
Connected up power and ethernet.
Went to the site to setup the Vera - the self discovery would not ‘see’ Vera on the LaN despite being plugged into the same switch as the computer setting it up…
Anyway entered serial number then MAC address it went through the setup - Odd that the password requirements for the device are stricter than than this forum so I have the same email address and nickname on both but different passwords, odd.
I have 4 lights on the Vera Edge, from Power down to ZWave only Service is not lit.
Internet has been flashing for an hour and the home.getvera.com is reporting that the Controller is offline and it is asking me to check power and ethernet plugs - I am wary to pull them out as is may still be in a firmware update, but that is supposed to take 15 mins and it has been over an hour.
At what point do I just pull the power and try to reboot it?
A disappointing introduction that does not bode well going forward…
I have connected my iPhone to the Vera Wifi - I can browse the web through the Vera so it seems to indicate that the Vera is correctly connected to router/internet.
I have pulled the plug - after 90 mins of updates it was time to do something.
It rebooted - same thing
Power Solid
Internet flashing
wifi solid
zwave solid
Both getvera web page and Vera iOS app showing device offline
I assume so. With the plus it’s press the reset button 6 times in about 6 seconds. Not sure on the edge. Sure it’s in then (online?) manual.
I’m going offline now but I hope it gets sorted