Cannot log into vera mobile ui7

I have used home buddy and automation in past and wanted to try Vera’s android app on my Samsung S4, but yesterday I downloaded it and it will not log in to my account. I know I am using the correct user name and password. Is there some setting I need to change on Android 4.4.2?

Thanks
Dave

Try restarting your phone after you try to log in through Autovera.

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