Well, I have it working for my account, but I just added a “Other User” [“Basic User” level] for my girlfriend on her iPhone and having the same issue. I can log into the Vera account with this “Other User” on the web page and Vera iPhone app, but not with the HomeWave app.
I had the same issue my user credentials until I took the “#” out of the password, now I have the same issue with this account (that also does not use a “#” in its’ password).
hummm…this is frustrating.
PS If I log in on her iPhone with HomeWave with my user ID and Password it works, but not with her user ID and Password. Wondering if it has to have the Admin account type, and not be a Basic level account? Let me try that…
PPS Made her account an Admin account like mine, but didn’t change anything, still can’t log in by cell. Maybe “Other User” Accounts use a different way of logging in?