When trying to login to my Vera through getvera.com I get “Incorrect username or password” although I am absolutely sure that I am using the correct credentials.
When trying to change the password, I get a message, telling that my email address is not known, which is incorrect since Vera is sending messages to that same email address.
Can someone out there help me.?
Which Vera and UI version are you using?
If you are using UI5(v1.5.xxx) then you should login at https://cp.mios.com
If you are running UI7(v1.7.xxx) then you should login at:
https://home.getvera.com
or if you have issues
https://legacy.getvera.com
If none of these work for you, then you’ll need to contact technical support.
It worked. Thank you.
I am running UI5. What I don’t understand is that I have been using “getvera.com” for a long time without any problems.
They updated the website and the change broke some/all UI5 logins at GetVera.com, so they put teh old getvera.com site at legacy.getvera.com.
Wow, wish I found this a few days back.
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