Can't pair device iAM Neo Coolcam wireless siren

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#1

Hello there,

I recently bought a Neo Electronics Z-Wave CO Limited Neo CoolCam – Siren Plus. I’ve been trying to pair by doing:
Devices → Add Device → Alarm → “Dome Wireless Z-Wave Plus Siren” which looks exactly as on the pictures but it simply won’t pair with my Vera Lite.

I’ve also tried Devices → Generic Z-Wave device and then press the button on the inside of the siren 3 times quickly such that the red light flashes 5 times but it isn’t getting paired.

Has anybody had any success with this? Thank you very much for your help in advance.

#2

I don’t have this particular siren but have a number of other neocoolcam/dome devices and have had no problem pairing them. I found a bit tricky to wake them up with the 3 short button press. Too fast or too slow won’t work but it seems like you got the 5 x flashing light. The only thing I can think of is maybe try to exclude the device before reincluding it to make sure that it has not already been included in another network.

#3

Thanks. I’ve tried to exclude it as well but no luck. It doesn’t seem to pair.