Fibaro fob (setting special configuration)

Hello, i tried adding fibaro fob several time and i failed.
When i add it through the wizard it add it normally then stuck at (waiting for device to wake up), i tried both wake up methods nothing worked.
If you try the inclusion option again (green) it says purging associations and then stuck at setting special configuration.
I tried it more than 20 times, Abby help please?