I have (2) GD00Z-5 garage door controllers which have been installed for several months. The only scene that I have which involves them closes the doors at 10:30 PM. Yesterday afternoon I heard the warning alarm on one of the controllers go off and heard a garage door operate. When I checked, I found one of the doors in the up position.
The question is, how could this have happened? I’m very worried about this as we head south for the winters and I don’t want the door opening up on its own.
Better open a ticket with support. This is a pretty serious problem.
If you know how to, I would also try to get the logs for that event and show it here. Without it, we can only speculate.
My personal speculation would be that the command came from the cloud mirror server… possibly through a mobile app. As I don’t see how any other way if you have no scene opening the garage door but I would like to see the logs…
No, they are compressed and should be renamed: “/tmp/log/cmh/LuaUPnP.log.1.gz”
It could be higher than 1 depending on how big the logs are and if they got rotated
example of what I see:
-rw-r--r-- 1 root root 365033 Dec 15 08:07 vera/tmp/log/cmh/LuaUPnP.log
-rw-r--r-- 1 root root 48659 Dec 7 15:00 vera/tmp/log/cmh/LuaUPnP.log.10.gz
-rw-r--r-- 1 root root 63959 Dec 7 03:00 vera/tmp/log/cmh/LuaUPnP.log.11.gz
-rw-r--r-- 1 root root 34076 Dec 6 14:00 vera/tmp/log/cmh/LuaUPnP.log.12.gz
-rw-r--r-- 1 root root 35028 Dec 6 01:00 vera/tmp/log/cmh/LuaUPnP.log.13.gz
-rw-r--r-- 1 root root 66910 Dec 5 13:00 vera/tmp/log/cmh/LuaUPnP.log.14.gz
-rw-r--r-- 1 root root 58097 Dec 5 00:00 vera/tmp/log/cmh/LuaUPnP.log.15.gz
-rw-r--r-- 1 root root 54114 Dec 4 12:00 vera/tmp/log/cmh/LuaUPnP.log.16.gz
-rw-r--r-- 1 root root 1456 Dec 3 23:05 vera/tmp/log/cmh/LuaUPnP.log.17.gz
-rw-r--r-- 1 root root 10347 Dec 3 23:00 vera/tmp/log/cmh/LuaUPnP.log.18.gz
-rw-r--r-- 1 root root 3459 Dec 3 22:00 vera/tmp/log/cmh/LuaUPnP.log.19.gz
-rw-r--r-- 1 root root 108524 Dec 15 04:00 vera/tmp/log/cmh/LuaUPnP.log.1.gz
-rw-r--r-- 1 root root 4437 Dec 3 21:00 vera/tmp/log/cmh/LuaUPnP.log.20.gz
-rw-r--r-- 1 root root 138351 Dec 14 04:00 vera/tmp/log/cmh/LuaUPnP.log.2.gz
-rw-r--r-- 1 root root 303282 Dec 13 04:00 vera/tmp/log/cmh/LuaUPnP.log.3.gz
-rw-r--r-- 1 root root 105658 Dec 12 04:00 vera/tmp/log/cmh/LuaUPnP.log.4.gz
-rw-r--r-- 1 root root 126964 Dec 11 04:00 vera/tmp/log/cmh/LuaUPnP.log.5.gz
-rw-r--r-- 1 root root 114131 Dec 10 04:00 vera/tmp/log/cmh/LuaUPnP.log.6.gz
-rw-r--r-- 1 root root 48425 Dec 9 04:00 vera/tmp/log/cmh/LuaUPnP.log.7.gz
-rw-r--r-- 1 root root 54837 Dec 8 16:00 vera/tmp/log/cmh/LuaUPnP.log.8.gz
-rw-r--r-- 1 root root 65905 Dec 8 04:00 vera/tmp/log/cmh/LuaUPnP.log.9.gz
Did you have a factory reset and restore or something like that? It looks like your logs do not get rotated or if they are, are you uploading you logs to the mios servers? I honestly have not done that in quite sometime and customized my Rotate_Logs script so I don’t remember what happens if the logs get uploaded.
My unit is pretty much stock. I don’t remember doing anything with a Rotate_Logs script, nor do I believe that anything is being uploaded to the mios servers, unless it does it by default. As Catman said, I suspect that it’s gone. Sigh…
Yes that’s the default setting. I think the vera keeps the compressed log archives only with USB logging enabled. Sorry @geoffschultz, you will need to open a ticket and have support look at your logs which on the mios server.
Thanks everyone for your suggestions. The “Archive old logs on MiOS (recommended)” setting is checked, so hopefully they have it. I submitted a support ticket.