Hikivision IR Cube camera

Hi Vera users,
I’ve started using a WiFi Hikivision IR Cube camera. I managed to activate it, to pair it with my Vera Secure controller and make it work. Everything except for the most important thing: sending images in case of alarm… It sends something to Vera, but I can’t access the pictures from the dashboard (the “pictures” open only as a text box and are not accessible). I lowered the image resolution in camera settings and tried to change the URL in Vera (using some information from an older topic: http://forum.micasaverde.com/index.php?topic=25201.0, as advised by Vera Support), but still no progress.
Does anyone have an idea on what to do?
Many thanks,

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