My sensors disappeared without reason

bonjour,
6 capteurs de volet Qubino, cela fait 5 jours que un de mes capteurs ait disparu sans aucune trace.
J’hésite de refaire une association ?
une méthode pour retrouver mon capteur ? (je ne suis pas un expert)

bonne journée

You said:

Mes capteurs disparaissent sans raison
hello,
6 Qubino shutter sensors, it’s been 5 days since one of my sensors disappeared without any trace.
Do I hesitate to redo an association?
a method to find my sensor? (I am not an expert)

have a good day

Unfortunately, only English is the official forum language, so this may help to get a good response.

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Hello
one of my sensors disappeared from my vera edge
Before pairing again, is there another solution?
I am not an expert

1 Like

Hi there,

Please try to reach our customer care team at support@getvera.com or by using the Need Help Button up top. They will help you get back on track