Seriously folks I’m not a guru and my Veras are acting nuts and I cant figure it out!
I posted this here because I wasn’t sure where to put it. If it needs to be moved let me know please!
Here is a rundown of what I have and what the problem is.
Vera Plus - UI7 (Main House) (45+ devices)
Vera Plus - UI7 (Workshop/2nd building)(8 devices)
The “House” is the master and reads the devices from the “workshop” unit.
The problem I am having is two fold and just started happening from what I can tell a month or so ago.
“House” problem - I have two Ecolink tilt sensors (TITLT-ZWAVE2-ECO) one for each garage door. They provisioned using the side contacts and a magnetic overhead switch instead of the tilt feature since they are roll up doors. Now the units them-self work great, I’m guessing the problem is with UI7 somewhere. About a month ago I programmed in an “alert/notification” for each door since we were going on vacation. It worked as tested and still worked after we got back (forgot to delete the alert, very annoying!). So I deleted the alert and… it’s still alerting me! For the life of me I can not figure how to get it to stop. I have rebooted several times, unplugged it and plugged it back and nothing. The alerts are still “there” but not seen apparently.
“Workshop” problem - This one is killing both units with alerts since the house gets the same alerts! For some reason the shop unit keeps saying all of my door sensors & motion sensors are “changing states” every 5 to 10 minutes. This is either “motion no longer being detected” on the motion sensors, “PIN code was changed/added” for my door lock or “device tampered with” for the door contacts. About 1-2 minutes later it says each of those are then fine as an alert. I deleted ALL of the shops alerts back to day 1. I now have 106 alerts in about 4 hours. What I found odd was one of the alerts said I added a user “successfully”… that was 6 months ago! I haven’t added anyone since. Is this thing storing alerts and repopulating them from a server somewhere? Also I changed ALL of the CR123 batteries on the units & new batteries in the door lock. Two of the door contacts though are still showing 41% & 61% battery life, no change.
Can anyone please help me figure this out! These units are only 1 year & 2 days old!
Thank you in advanced!