So, I took my two Fibaro FGS-223 down from the shelf and included them to my Vera since the current FW is supposed to support them.
No luck, Vera fails in configuring them properly. They work, but can’t be configured.
So after fiddling a while with numerous excludes/reset/includes, I gave up and got in touch with support.
Several rounds of exclude/reset/include later, support concluded that my Vera Plus needs to be reset since it once was upgraded from a Vera Lite on UI5 (it wasn’t, there was a Vera Edge and UI7 in between, but that doesn’t matter as I get it). And the upgrade is not compatible in one way or another, so I need to at least wipe out the Z-wave network and start all over again with inclusion of all devices. That means a major effort.
What is not clear to me is if I need to do a factory reset of the whole unit. Support says there are files there from UI5, but is unclear when it comes to if this is a problem I need to fix or not. They tell me to reset/clear Z-wave network.
Questions I was hoping anyone could assist me with:
- Second opinion: Could it really be true that a previous upgrade breaks current compatibility?
- If so, is there another way to fix that than to wipe it all out and start over?
- Can I verify by wiping out the network, then try to include the devices, and if it still fails would a restore bring my old network back?
- What if there is some old files on the unit that create problems, could a factory reset and restore help? Or do I need a complete rebuild of everything, building it from scratch?
- Any other suggestions?
Homeseer has a 50% discount this month, with free upgrade to upcoming HS4. Sounds tempting in this situation, but I would rather continue where I am.
Any insight highly appreciated!