No access remotely except with cp.Mios on browser

I am on a Vera Lite UI5 and my “Imperi Home” app on android only works on local network and i cannot even log into the “Vera Mobile” app.

I can however access my dashboard remotely using my phones browser and going to MiOS .

None of my logins work with https://nexus.getvera.com/users/login/ and when I try to add my Vera as a new device it does not see it on the network.

thanks for any help !