Restore from backup

Just added a new vera secure upgraded from vera lite I did a restore from backup sent to me from tech support it loaded all my scenes , apps, rooms, ,3 thermostats , grauge door opener , but no switches,or plugs all hard wired (GE) brand tried tuning them on and off nothing wake em up nutin any clues
Also this controller is running FW ver 1.7.4061
Its Prompting me to update to ver 1.7.4834
Is that the one causing everyone so much grief

Yes I named it the same as the old one