I am having difficulty with a Yale Touchscreen z-wave door lock that does not respond reliably to commands. Sometimes when sending a lock or unlock command I will get an error that the lock is not responding. Resending the command works sometimes, other times not. The lock is located about 50-60 feet away from my VeraPlus. I have 17 mains powered z-wave devices in my network and the lock is showing 8 neighbors, with the closest being just 2 feet away. All other devices in the network seem to be working properly. The lock works reliably every time if it is close to the VeraPlus.
My best guess is that that the problem is with the network, that one of the lock’s neighbors is wonky, or there is some kind of interference. I’m out of ideas, so any thoughts of how I can track down this problem would be greatly appreciated.