Unpair Schlage BE468 deadbolt

Unable to unpair Schlage BE468 from VeraEdge
Continuing the discussion from Greetings!:

When I first got the lock I paired it within a couple feet from Vera. It worked for about a day so I did a factory reset.
Tried to repair it and on App it indicates: please wait. Getting the manufacturer.
I try to unpair but the iPhone app crashes each time I click UNPAIR
I am not going to remove it from the door nor am I going to use a 30ft CAT5 cable to move the Vera.
How can I fix the pairing and how can I delete the device from the app?