Hi all,
I am using the vera 3 for around 4 years now. Not too many devices (around 40). Since December '16 I cannot normally upgrade to the latest versions of Firmware. Helpdesk once helped me by sending instructions (I have to create a backup, reset to default, upgrade, place back backup). This works. Till a month ago, the new firmware. After several attempts, still not able to have enough memory available to upgrade.
Contacted support 2 weeks ago and they only come up with the manual I described above.
They mentioned that I have ‘back memory blocks’ and I must stay on this firmware version. Not exactly the answer I was hoping for.
After replying that back they did me an offer for a new controller and an option that they would do the upgrade from a distance (with no guarantees)…also not the answer I was hoping for.
Is there someone who knows a way to get rid of the memory blocks? (I am not an experienced Vera3 user; I use UI and that’s it normally).
Or how can I completely erase the Vera 3?
Thanks.