Vera Plus - safe way to upgrade firmware?

Hi
My Vera Plus failed on update a few years back. Support managed to fix this remotely, but I was almost impossible, as the device was in a restart loop and gave only few seconds for the operator to enter commands. Since then I tried once to update, but it also failed. Thou it recovered on its own, but I am afraid to start that again.

Is there a safe way to do this? Safer then regular „update” from web interface?

Good morning, Jakub.

I would advise to ask support to update it once more.

OK, thx. Will try to do that

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