So, I’ve got a bit of a mess on my hands. I had to replace one of my Schlage Z-Wave locks. That started out simple enough and I was able to get the old lock removed and the new lock added. However, the new device was showing an association error and wasn’t completely responding. I contacted Vera support and enabled remote access…here’s where the fun started.
Initially I was told the lock wasn’t connected to my Vera and they thought it might be too far away. It was in the same location as the old lock had been for 4 years working perfectly and was within 20 feet of an Aeotec range extender. After a bit of back and forth, the Vera tech somehow managed to mangle not only the lock, but 6 of my Z-wave switches.
I logged on one morning and noticed my “Garage Door Lock” was now showing up as “_Door Lock” in an unassigned room with a red message “Unable to get any information on node”. That would have been fine, but I also noticed 6 instances of “_Appliance Module” with the same red message. I thought this was weird but wasn’t sure what was going on at first. Then I noticed that my three newest Inovelli Black / Red switches were missing from Vera. I guess they somehow reverted to “_Appliance Module”. I was able to factory reset the Inovelli switches and get them added back to Vera and setup in my scenes again.
It was then that I noticed that 3 of my GE/Jasco Switches were also missing. Here’s where I’m struggling…I can’t find any documentation on how to factory reset these switches so they can be re-added to Vera. Can I unpair the “_Appliance Module” devices and will that exclude my GE/Jasco switches to they can be re-paired?
Pretty frustrated right now and wife approval factor is hovering right above zero!