I have a problem. Ever since the VeraMobile update v.3.36 (3) was released, I can’t view the streaming from my cameras. It goes to the camera view, but has a big Connecting with a constantly turning circle. I have 3 iOS devices, and on 2 of them, I had an older version of the VeraMobile app, and they were working just fine:
Apple iPhone 11, iOS v.13.3.1. This is my cell phone, VeraMobile app version 3.36 (3)
Apple iPhone 6S, iOS v.13.3.1, back up old phone, no SIM card, just WiFi and Bluetooth; VeraMobile app version 3.34 (8)
Apple iPad 5th generation, iOS 13.3.1, Vera app version 3.35 (12)
Then, the iPhone 6S did an automatic update to the VeraMobile App to the most current version, and that, too, went into the spinning Connecting mode.
I contacted Vera tech support, and they wanted to remote into my devices in admin mode, but I don’t feel that this is a device issue, since I was able to see that previous versions of the app releases worked fine. I did tech support for a software company, and usually was the one to take a lot of the calls after a buggy release of our software, and pass it on to our programming department to address. This issue seems exactly like a buggy version release.
Has anyone else had this issue, and if so, were you able to fix it?
I’m not sure if it is allowed, but if anyone else has had this problem, is it possible to PM me so I can get on it and fix it; or, at least know that Vera tech support/management is addressing this issue, PLEASE?
I’d appreciate it, and Thank You!