WTH? Both Vera units lost all scenes and most devices?

OK Im going to try and remain calm but HOLY @#$%!

WTH did you guys do again to break these things? How did TWO units loose ALL scenes and most of my devices?

Please someone let me know if this is temporary or what!

Im not doing anything because the last time they broke this crud, I had to rebuild EVERYTHING!!!

FYI They are both Vera Plus units that were working fine unless their network went down.

When I log in its taking me immediately to the wizard. I have restored from the past 2 backups. All my account & contact info is there along with several devices. It has lost the bridge to the second unit and no longer works with Amazon.