From a recent support request, when the Vera controller is uploading a video to cloud storage, if there is a communication interruption the result is that the video is discarded and the camera’s history shows a reference to a non-existent picture. Support’s response was:
“if the camera failed to load the information to the server, then the file is entirely unavailable and cycles out of the camera as there is limited storage on the device”.
I view this as a bug as it is an inappropriate outcome that a security system discards video because its primary storage is unavailable. This happens to about 10% of my videos.
The video upload process should preserve the video file on the Vera controller until it has acknowledgement that the video has been successfully stored in the cloud. Periodic attempts should then be made to re-upload the video. At very least a folder of un-transmitted videos should be maintained on the controller so that the owner can review them and choose to discard them.