Problems geofencing Vera Mobile

Community Playground Getting Started & Initial Setup
#1

Hi there!

I experience problems using Geofencing in the Vera Mobile app:

  • I am not able to add, change or remove an existing Geofence. When I make changes, I only see the 'hourglass’and nothing happened
  • The existing added Geofence is not working anymore.

I am using a Vera Lite icm with Android 7 on a Samsung Galaxy S6.

Any ideas? I’ve read other topics about Geofencing and I think that I am not the only one who experience issues :wink:

Regards!

#2

Hi Jasper,

As we need to investigate this issue, I have opened a ticket in our system so that we can analyze what’s going on.
Check out your email address.

Cheers!

#3

Thx!