Qubino 1d reley with delay in the door sensor

I have a problem with the qubino 1d reley modules. To be more correct it is with the door sensor that I add to the qubino 1d reley. I have two modules that are 18 meters away at my two gates, and sometimes the state can take 10 minutes to update. The module always works well with on / off, but the door sensor has this problem. I have the network reinforced with extenders, but for door sensors installed in the qubino this is irrelevant. This happens to me with both. Someone with this problem who can help me?

can help me?

Whenever I press “poll now” on the commands of qubino 1d, the door sensor updates correctly … Can anybody help me??

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