First: The Link -
In the link provided you need to change VeraIP with the IP address of your own vera. I tried the link too, and mine is like:
http://192.168.11.9:3480/data_request?id=action… etc etc etc
It kicks off a ‘heal job’ - Which I believe is something that happens every night anyway. And didn’t solve my issues.
I take it you never got it working fully?
Nope - I never got mine working. My upgrade was actually performed by support. I was happy with the LIte / UI5. I had read the nightmare on the boards about the UI7 upgrade on the Lite and never did it - but the wife wanted Alexa control - and that required me to upgrade the Lite to UI7, took a backup of my Vera Lite - it failed to import into my Plus. Support faffed around with it for a while, and eventually got something up and running ( with some beta firmware which I understand got pushed out a couple of months after).
The disconnects came later… I had support look at them… Over some more days I’d get emails asking questions and they reset my device. I have additional issues which aren’t mesh related - things like I have some Evolve switches. One is a ‘main switch’ and two are ‘slave switches’ which don’t have a traveller wire and simply send a signal back to the Vera to tell it to ‘dim the main light’ - worked flawlessly under Lite / UI5 - utterly fails in Plus / UI7. Worse. one slave switch says ‘disconnected’ and the other ‘works… but it takes like a minute and a half to perform the dim’…
Support’s final resolution? Sorry - not supported. Change your switch or put in a request to have us look at getting them supported…
How that comes around when they worked under Lite / UI5 I have no idea.
Some sockets show disconnected. I have some sockets in my garage. One is inward facing, and right next to it is an external ( outside facing) socket. The internal shows as connected, the outside is disconnected - they are 2 inches apart.
A socket in my front room ( Vera is in the back room) now shows as disconnected. I can reset it… it comes back and then a few days later it’s disconnected again. Same with another socket in the dining room.
I gave up asking for help. I’m ditching Vera as soon as I decide on either a new hub or a new technology. I have a few of those wifi socket things now and might just make the leap to what I believe is a lesser - but ironically better supported - protocol.