Vera plus drops off line after 7.0.29 update

#1

My Plus has now started to drop off line since the firmware upgrade. I do not know enough about the logs to be able to tell anything from them what can I do to try and find the cause. If this does not stop I will be downgrading the unit once again. Any help is greatly appreciated.

#2

What do you mean by dropping offline? Do you mean from the getvera website?

#3

no internet and service lights blinking and i cannot reach unit through portal, app or direct connection.

#4

If this happened just after the FW upgrade, you probably have a storage full problem… Time to contact CS and open a ticket. It is beyond being offline. Your vera is “bricked”.

You can check out the storage threads for potential preventive solutions but recovery will need a ticket.

#5

@rafale77 it appears to be bricked I was on with support as you were replying. They have stated that a new unit is being sent . So we will see. I will read the post you attached. Thanks for the info.