Vistacam 900 and Sound

Other Devices & Integrations Door Locks & Sensors
#1

I’ve got 2 Vistacam 900 cameras, which give great video quality.

I’ve noticed that when I’m viewing the cameras from the Android Mobile app, I will be able to stream sound and can hear what is going on.

However, when I’m viewing from my computer via a browser (chrome, IE and Edge), there is no sound. Is there some codec that I need to install on my computer in order for sound to come through?

#2

Hi warthog99,

Most probably, you do not have the AAC encoder set for Audio Type. However, for further checks, we have contacted you via email, please check your email address.