I started over with a ‘fresh’ Raspberry PI installation, followed the PI installation instructions (except first I set my IP to 192.168.0.14, and set that same IP into /etc/hosts).
My vera is 192.168.0.6 (both PI and VERA have static IPs).
I went to https://192.168.0.14:8989 and verified I’m running 2.027 software. I keyed in my Vera userid and password, confirmed by logging into my Vera, and then logging into the Vera ‘cloud’. I immediately went to the log file, and see this after about 5 seconds:
11-May-2018 05:41:59 I:VeraConnect.VeraGateway:URLConnection:https://vera-us-oem-autha11.mios.com/autha/auth/username/kirbyb?SHA1Password=368F8D7D8CC44A660B127C9981E4B1E9B25752A2&PK_Oem=1
11-May-2018 05:42:05 V:CSWebContainer:Cmd:/Log?
11-May-2018 05:42:10 V:CSWebContainer:Cmd:/Log?
11-May-2018 05:42:15 V:CSWebContainer:Cmd:/Log?
11-May-2018 05:42:19 E:VeraConnect.VeraGateway:URLConnection
Exception:java.net.SocketTimeoutException: connect timed out
java.net.SocketTimeoutException: connect timed out
at java.net.PlainSocketImpl.socketConnect(Native Method)
It takes awhile… the timeout is maybe 5 seconds?
So I tried this url in a browser:
And sure enough, it times out. Now if I change the ‘autha11’ to ‘authd11’ (also a vera server), I get this as return ‘data’: ERROR:Invalid request, allowed:device, devices/permissions
SO, there’s SOMETHING wrong with the login string. My userid is certainly ‘kirbyb’. At one point I tried reaching out to Vera support, and they had no idea why someone would try to login to the ‘autha11’ server… they said the authd11 server had the configuration information. But clearly, I have no idea what’s going on, and perhaps they don’t know why autha11 is being accessed either.
I had all this working at one point, and then I had Vera login issues… They created a temporary userid for me (kirbyb1) and then I had Concierge working for a week with that, but then Vera support got my ‘kirbyb’ userid working again, and deleted kirbyb1, and I’ve been unable to get Concierge working. Vera support is no help. I’ve also tried a windows machine and get the same results. I’ve also tried another Vera account and get the same results.